• Theory: Daniel Goleman
  • Languages: English (US),Danish,Swedish,French,Dutch
  • Duration: Multiplayer (facilitated): Min. 4 hours. Singleplayer: 1 hour
PLAY

Customer Focus

Let one of our certified consultants help you getting started with guidance and inspiration

CLICK HERE

This case deals with implementing a strategy concerning a new focus on customer satisfaction.

You are a manager in a large, innovative organization, which is known for its high-end products. But during the last three years the company’s marked share has stagnated, prompting top management to launch a new strategy on customer focus.
It is your job to execute the strategy and implement it in the organization’s culture.

Customer Focus is currently available in the following languages:
Danish, English, Swedish, Dutch, French

Try it out:
Create a free account

REGISTER

Already a user?

LOG IN

Play full version:

REGISTER