What is this program about?

The Change Manager program is not a collection of methods or a two-day workshop. It is a learning journey spanning several months, during which you work on your own change case and become progressively more effective.

You will learn:

• How change really works in social systems

• How to recognize and use resistance productively

• How to plan, communicate, and implement change in a structured way

• How to clearly define your role as a leader or project owner in the process

The program combines:

• Solid theoretical models with real-world practice

• Simulations with ongoing reflection

This is what makes the difference between “knowing change” and “being able to do change.”

By visualizing the Cycle of Change and working with the physical game board, the program creates formats that:

• Simplify complex change processes (without making them trivial)

• Make dynamics visible

• Enable real conversations about leadership, resistance, and responsibility

Who is the Change Manager for?

The Change Manager program is aimed at anyone who carries responsibility for change – regardless of their formal position.

Typical participants include:

• Leaders guiding their teams or organizations through change

• Project and program managers

• Internal change or organizational development professionals

• People who steer and take responsibility for change initiatives

This program is right for you if you:

• Do not just want to facilitate or support change

• But want to take responsibility for goals, priorities, and decisions in the change process

What to Expect in the Program

Learning as a Process – Not an Event

The program is designed as a learning journey over 4–8 months.

It consists of six learning cycles, each including:

• Preparation in the Learning Management System

• An intensive in-person day

• 1–2 online transfer coaching sessions

This ensures real development rather than one-off input.

Working with Your Own Change Cases

You bring your own real-world change context, for example:

• A system implementation

• A reorganization

• A cultural transformation

• A strategic realignment

We work on these scenarios throughout the program – using models, simulations, and feedback from the group.

The “Cycle of Change” as a Guiding Thread

The central roadmap of the program is Rick Maurer’s Cycle of Change.

It serves as a diagnostic tool, communication aid, and navigation system for your change initiatives.

It is combined with other proven models, including:

• Kotter’s 8-Step Model

• ADKAR

• Leadership styles in change

• Systemic organizational development

• Switch, Influencer, and more

We also consistently focus on topics such as communication and workshop interventions.

What You Will Learn in Practice

The program guides you step by step through all relevant aspects of taking responsibility for change:

• Understanding and analyzing change

• Dynamics in social systems

• Types of resistance

• Stakeholder analysis

• Perception filters and communication

Planning and Leading Change

Leading change using Kotter’s 8 Steps, ADKAR, Management vs. Leadership, structure and organization in change, and much more.

Communicating and Embedding Change

Feedback, change communication, workshop formats (Town Hall, World Café, etc.), and understanding change from the employees’ perspective.

Change in Complex Organizations

Cultural aspects, systemic organizational development, different leadership styles, agile and adaptive change approaches.

Working with Simulations

A central element of the program is the Actee online simulations.

Across multiple modules, you will experience change from different perspectives:

• As a leader or project owner

• As an employee

This makes cause-and-effect relationships visible, decisions tangible, and typical mistakes identifiable.

What You Can Do as a Certified Change Manager

By the end of the program, you will have:

• A clear personal change toolkit

• Greater confidence in your role

• More clarity in decision-making

• Greater impact in real change initiatives

Key Information

• Duration: 4–8 months

• Video course provided in advance and alongside the program

• Group size: 6–12 participants

• Available as an in-house course

• Includes: 6 in-person days, access to the video course, Actee session, 10 online transfer coaching sessions

• Normally held in Norderstedt (near Hamburg) or by arrangement

• Price for open course: EUR 3,250 per person, plus VAT

• In-house pricing available on request