How do I register?
You register by creating a user in a few simple steps.
Before you register, it's a good idea to check if your organization is already active with a customized subscription.
If you are independent and not assigned any customized subscriptions or specific sessions, this is how you register:
- Click the button Log in in the top right corner and go Back to login (under Join)
- Unless you already have created a user log in, click the button Create new account.
- Follow the steps to register your email, name, and job function, and create a password.
- When you go back to login, you can sign in with your email and password.
- If you want full access, you have to be part of a company subscription or create your own workspace.
If you are invited to join a specific session, check out How do I join a session in the FAQ list.
What is a game?
An Acteegame is a simulation of leadership and/or management situations. These simulations are based on theoretical knowledge of the topics that are covered. The simulations aim to deal with common issues within the fields of change management, leadership, and communication.
How can I join a session?
You get to a session either through a link or with a unique Session ID.
If you are going to join a session with a Session ID, all you need to do is:
Guest user:
1. Go to actee.com and click login in the upper right corner of your screen.
2. Enter the session ID and a guest name tag and join the session. If you are using a direct link, the name of the session will appear on the right side automatically.
Registered user:
1. Login (if you haven't received a login link, find the login button on actee.com top right corner).
2. Click back to login and create new account to register your email, name, and job function and create a password.
2. Sign in with your email and password.
3. Click the button Join Session.
4. Type the Session ID you have received from the consultant and you are in.
Please let us know if you have additional questions at info@actee.com or call us at +4570707505.
Can I try a free demo?
The barriers are low to get started with trying out our games. You just need to register to get free access to a handful of games we have picked out for you to try.
All you need to do is to register with your name, email address, and your job function. Then you are ready to try a selection of our learning games.
If you are working as a consultant you can play any game as a demo version. You choose this at the beginning of building a session from your dashboard. Note there will be a sign saying the subscription is not for commercial use. We monitor demos made from the Admin module and will be in contact to see if we can help you in your work with your partners.
Read more here:
Please let us know if you have further questions related to this write us an email at info@actee.com or call us at +4570707505.
Self Study Program
Now that you are part of the Actee movement this will be interesting for you!
We want you to become a great facilitator with our games and tools as one of your main resources. So, we decided to give you an extra.
With this program, you will be able to create, facilitate and navigate as an Actee Certified Consultant.
This plan consists of five sessions with explanatory videos and documentation.
Please join us as a consultant or business and you will be part of this amazing project!
Contact us and find out more.
What is the Game Builder?
The Game Builder is a tool, which enables you to design or tailor your own games from your subscription.
You can build your own game within the main concepts of Cycle, Barometer, and Bubbles, where you can choose both long, short, and mini versions. You can create your own games by using one of our existing games templates. Certified consultants with their own free subscription can access the Game Builder and Company subscriptions as well. Click here to find out more about our packages!
Please be aware that you need to have a paid subscription or access to a subscription as a superuser in order to work with the Game Builder tool.
Gaining access can be done by either being part of a company subscription or by registering as a certified consultant and creating a partner module. If you are interested in purchasing a company subscription, you should click here to find out more. If you have participated in a facilitated certification or self study program, you should consider registering for a subscription.
Depending on your purpose and goals, you can use the Game Builder to build a new game with your own storyline, dilemmas, and theories or you can just change a few elements (e.g. company name or stakeholder descriptions - see the adjustable elements in the list below).
If you are interested in grappling with designing or making your own adjusted game version in one of the game concepts, you can go to the Game Builder tool, which will walk you through the necessary steps and help you to get started with building your game.
Adjustable Game Elements
- Intros.
- Stakeholders comments, leadership feedback.
- Add or change stakeholders types.
- Add Theory or models fitting your specific need. Including player endgame profiles, stakeholder profiles
- Profile feedback, what did the player focus on in the game. What was created as a great result due to the profile and what is to be noted if this is the players' profile.
- End chapter info.
- Main-section options - interventions. Including feedback.
- Stakeholder Comments.
- Movement of the element as a result of the specific choice.
- Resources or cost of interventions.
- Options.
- Add or reduce chapters, choices, stakeholders and length of the games.
- Put pictures and videos into the game chapters, choices, results and texts.
- Collect your own theoretical statistic to guide your HR L&D decisions for specific groups who have played your game.
- Display your cool game to all users on Actee or keep your game and sell your game to only your clients.
If you still have doubts and questions regarding these topics please let us know via email at info@actee.com or call us at +4570707505.
Do I need physical material to play or facilitate?
No physical material is needed in addition to playing a game. You can play all our games and work with online tools as well as facilitate without any additional material.
But should you still prefer to use handouts with the game stories and choices, you can download a PDF before starting the game. This also enables you to print the storyline and choices, or you can implement the texts in your own design document.
We also have a floorboard, which is a physical gameboard that comes with boats and stakeholder pieces, you can use to activate participants in the room and to visualize game positions of the different groups as part of a session/course.
The digital alternate for the physical floorboard is the Host View.
To find out more about the Host View go to our article. Click here
How do I register an Actee subscription?
If you want to start using Actee on a regular basis, you should consider making your own subscription. This can will give you access to the game builder, the toolbox, and all the games.
Here is a simple step guide on how to complete the subscription process.
Step 1: Locating the option
After creating a free user, you can log in and choose to Get Started or Create new subscription
Now you get to Create a Workspace, follow the step guide presented to you.
Step 2: Creating the subscription
The creation of a subscription involves several steps of which the first four are the most important. During the last steps, you will be able to customize the visuals of your subscription. However, the last steps do not need any changes to complete the process. For this reason, we will focus on the initial four steps in this guide.
- Name for your workspace: Come up with a name for your platform. This could either be the name of your company or something more personal if you are working on your own.
- Business area: Select the business field you are working in. Remember to also find a sub-area if there is only one option of sub-area, you must select that one.
- Select which type of subscription you want (read more here)
- You will be presented with a payment flow at this point.
- Fill out the visuals – or skip this: At this point, your partner module has been created and is ready for use. You can, however, add your own logo and maybe a few colors to the page on the last steps of the step guide depending on which subscription you choose.
- Subscription owner: Decide who is going to be the subscription owner(s). You will be on this list by default, but if you want to add a colleague or a friend to your module, you can do that.
Good luck and have fun with your new subscription!
If you have questions related to this topic please let us know by writing an email to info@actee.com or give us a call at +4570707505.
How do I access the Game Builder tool?
You need to have a paid subscription or access to a subscription as a superuser in order to work with the Game Builder tool.
Gaining access can be done by either being part of a company subscription or by registering as a certified consultant and creating a partner module. If you are interested in purchasing a company subscription, you should click here to find out more. If you have participated in a facilitated certification or self study program, you should consider registering for a partner module.
Elements in the game you can change
Adjustable Game Elements
- Intros.
- Stakeholders comments, leadership feedback.
- Add or change stakeholders types.
- Add Theory or models fitting your specific need. Including player endgame profiles, stakeholder profiles
- Profile feedback, what did the player focus on in the game. What was created as a great result due to the profile and what is to be noted if this is the players' profile.
- End chapter info.
- Main-section options - interventions. Including feedback.
- Stakeholder Comments.
- Movement of the element as a result of the specific choice.
- Resources or cost of interventions.
- Options.
- Add or reduce chapters, choices, stakeholders, and length of the games.
- Put pictures and videos into the game chapters, choices, results, and texts.
- Collect your own theoretical statistic to guide your HR L&D decisions for specific groups who have played your game.
- Display your cool game to all users on Actee or keep your game and sell your game to only your clients.
Typical questions about the game building process
Is it possible to change the maximum number of characters once the game is designed?
Yes, you can add or extract more people (stakeholders) in your game.
1. Go to Games and click on Create A Game (from your dashboard after logging in to Actee).
2. Press Edit Game on the game that you want to change. (or add a new game if you haven't worked in the game builder before).
3. Go to Stakeholder Info.
4. Press on a stakeholder that will open below. You can add up to 16 stakeholders.
How do the theories that are selected in an option (on the right side) show up in the game?
In the front-end of the game, the player cannot see the theory you have added or selected. unless you describe it in your result text - Feedback window to the player. We advise 100% transparency and links to theories and research allowing accreditation for great work someone has to spend life on. But also to encourage the player to dig deeper and learn more.
Theories show at the end of the game in 2 ways.
1. As a leadership profile. depending on the choices of the players.
2. As profile (if you have added this when you add the theory in the backend).
This section is explaining the basics of the theory section and opportunities in the game builder article.
Program the impact of the option or start position of your game.
As the game developer, you are also the expert on your theory. You are also the right person to make decisions on how a theory in your choice, in your story, is calculated.
You make the movement in your game. The better movement in the triangle of, theory, story and movement the better game. So work with the movement.
Movement is changed under the option and result section.
You can change two elements.
1. The start position of a chapter.
2. The movement of each option.
(depending on your game and game board you are working with movement options will vary eg. Cycle , Barometer or Bubbles).
Movement of start position:
Change the movement of an option in your game:
Remember you are the expert and the system needs your knowledge to make the specific movement related to your theory and history.
Time, resources for the player in games and chapters.
In Actee each option has a # of hours and each chapter is limited to a certain time. Where to program this?
You have to take 2 steps.
1. Click time on by using the grey toggle.
2. Set the time
(In big games we have a great experience with 100 hours). Note you also need to set time on options after you have added time "on" to your chapter.
Can the manager be part of the team/project in a game? Eg. In most games, the players are not on the board. Would that make sense?
Yes, it can make sense but!
The more complex the story and the more you need the player to understand the more text you need to explain.
You might want to consider making a game including the manager in the leadership games?
Note we are adding up an opportunity to display your games to all users soon we love to get feedback on such a game.
How do you simulate/test the game (during the development)?
Step 1. You need to publish your game. done in your game-builder / game overview.
(Note when you have made games you need to make a copy of your game before you can start deleting chapters and adding chapters)
Step 2.
On A subscription (Free or paid) remember that some games are not available on a free subscription.
2.1 Dashboard.
2.2 Concept (Cycle, Barometer, or Bubbles).
2.3 Games find your game.
2.4 start game.
What is a challenge, case and rounds?
Legacy wording...
- Challenge = Chapter
- Case = Game
- Rounds = Chapter
We are trying to keep up!
Please send more questions, call us at +4570707505 or write to info@actee.com
The handouts text is not the same as text on the screen in the game
The handout issue can be resolved by updating the handouts (Game text) in the game builder.
Step 1. Find various settings:
Step 2. Press "update PDF" options come below after clicking on various settings.
How to upload videos to a game
Here you will find the instructions on how to do it.
- Go to Games.
- Go to Create A Game.
- Select the game you want to Edit.
- Go where you have placed the videos and delete the old ones.
- Select the option video and add the URL of the video you will be using.
- Remember to copy only the final part of the Youtube or the platform you prefer video as shown below.
ie: https://www.youtube.com/watch?v=1zX3NJzWJDI
You only use the code after the equal symbol 1zX3NJzWJDI
What is Cycle game?
The Cycle game is one of the main concepts in Actee's digital simulation game universe.
With Cycle you can develop your change management skills and learn to drive change and lead people in the organization.
Within this concept, you can find a range of game cases designed with different change objectives and dilemmas in focus.
Furthermore, the concept comes with additional tools: ChangeLive, ChangeMeter, and the DataModule, which can support the learning, planning, and impact of using it as a learning activity.
Tutorial - Play Cycle game
This is an instruction video for our Cycle games. This concept has a range of themes within change management, digital transformation, and organizational development in the company or organization. This game is a learning simulator used around the world by leaders and change managers who wish to broaden their own horizons on driving complex change processes inside the organization as well as rolling out the knowledge throughout the organization. The Cycle game has been used by our customers as a tool to drive many changes, for example, system implementation in the organizations as CRM.
How does the score work in the Cycle game?
There will be 6 factors that can increase or reduce the number of points the players get:
1. Stakeholder movement forward (plus points)
2. Stakeholder movement backward (minus points)
3. Stakeholder moving in towards the middle on the board and closer to the boat (plus points)
4. Stakeholder moving out from the middle on the board and away from the boat (minus points)
5. Boat movement forward (plus points)
6. Boat movement backward (minus points)
Whenever a stakeholder moves one step forward, the player will be awarded 1 point per step.
If a stakeholder moves backward, this will result in -1 point deduced per step.
This means that if an option creates a situation where two stakeholders move two fields forwards and another stakeholder increases their resistance by one, the point calculation becomes 2+2-1=3.
What is the Barometer game?
Barometer game is one of the main concepts in Actee's digital simulation game universe.
With Barometer, you can develop your professional leadership skills and work with your personal repertoire of how you approach and deal with situations and decision-making. Besides within this concept, you can find a range of game cases designed with different storylines and dilemmas in focus.
Use the DataModule to support the learning and impact of the Barometer game, which can help you compare your leadership or leadership profiles across the organization. Furthermore, you can complement your leadership profile with the StyleTrade exercise.
How does the score work in Barometer?
In this barometer game concept, there will be 8 factors that can give the player points:
Barometer 1
Barometer 2
Barometer 3
Barometer 4
Barometer 5
Barometer 6
Goal 1
Goal 2
As with the Cycle games, an increase or reduction in either of these elements will result in 1 point plus or minus depending on the direction.
The climate barometers each go from -6 to +6 and players will be able to get points from improving on either of these barometers.
The goals each range from 0% to 100% and each time a goal is increasing by 10%, it will award 1 point.
If a player were to move three climate barometers from -3 to -2, they will get 3 points.
If they also move goal 1 by 10% and goal 2 by 20%, the player will get 3 points from results
= a total of 6 points for that choice.
Note that the individual stakeholder barometer count towards the points as the sum presented on the game board is depending on the sum of each stakeholder barometer's value.
What is the Bubbles game?
The Bubbles game is one of the main concepts in Actee's digital simulation game universe.
This is a game concept designed to work with relational communication.
Learning with the game helps you develop a new sense of tact, awareness, and understanding of how you as a professional can direct the conversation and dialogue to the best outcome.
Within the Bubbles concept, you can find a range of game cases designed with different storylines, dilemmas, and stakeholders in focus.
Use the Data Module to support the learning and impact of the game, which can show your personal profile to set new goals, discuss with other like-minded, and see the impact of your learning and development.
How does the score work in Bubbles?
NB: The calculation in this concept will be much like the calculation in the barometer games.
In this concept, there will be 10 factors that can give the player points:
Bubble 1
Bubble 2
Bubble 3
Bobble 4
Bubble 5
Bubble 6
Bubble 7
Bubble 8
Goal 1
Goal 2
As with the circle and barometer games, an increase or reduction in either of these elements will result in 1 point plus or minus depending on the direction.
The bubbles each go from 0 to 7 and players will be able to get points from improving on either of these bobbles.
The goals each range from 0% to 100% and each time a goal is increasing by 10%, it will award 1 point.
If a player were to move two styles from 2 to 4, they will get 4 points.
If they also move goal 1 by 10% and goal 2 by 20%, the player will get 3 points
= a total of 7 points for that choice.
Naturally, they will get minus points for each step reduced.
If an option would result in a reduction of a bobble that is already at 0, the player will stay at 0 points for that bobble.
What is the Quiz?
The quiz game is a tool easy to design and use for your participants. You can create your own; related to the activity, a specific topic, or even a non-related topic, just for fun as an ice breaker with your participants. You can put as many answers as possible and points you want.
How to create a Quiz?
- On the left of your dashboard, go to Games. Click on CREATE A GAME on the right.
1. Then go to Add New Game.
2. Click next.
3. Then choose the option Quiz, chose a scenario (e.i. Create New Quiz), create a title, and select a language. (You can also create a copy of one of our games).
4. Type your question in the big space, add audio, picture, or video if you want. You can add introduction text and a description on the top option buttons.
5. Add the options you want to appear, remember as many as you need. Please assign punctuation and check them as correct (green check) or wrong (red cross).
6. Then save the questions.
7. When you finish doping and saving the questions just finish and publish the game. You have two options one is doing it as a private quiz or public where all our users will be able to play it.
8. Afterward, just try your own quiz to check if it works as desired. You will be able to edit the game questions or options you want to change.
Note: The points are counted as you give them a specific value.
For example, if you give 10 points for the correct answers and there are 10 questions if the participant has the total of questions answered right, the final score should be 100 points.
Please let us know if you have further questions regarding this, at info@actee.com or call us at +4570707505 (also in the chat icon and Whatsapp).
Single Player (Play on your own)
The Single Player mode is perfect for when you are playing on your own. This Game Mode is stripped of fancy features and will only focus on the choices you make throughout the game.
Single player:
300 players limit (you can go beyond but please let Actee know to ensure you get a smooth experience)
Two ways to use single-player.
- You log everyone into the game allowing everyone to receive a personal profile after playing.
- You can also choose to be 4 people around one PC and make one person the PC master to implement the options. (A shared big screen will make the experience better). But here each player will not get a profile and you get less data.
How to Facilitate a large group:
The facilitator can see results as they are created, and the facilitator can see profiles after gameplay.
You can introduce the game as you normally do – but:
- Remember to add a lot more time for each section within your flow.
- People need more time to physically get to groups.
- No complicated stuff in your presentation – keep it simple when you introduce the theory and gameplay.
Consider how you want to create engagement amongst the players.
Ask yourself - When are they going to share and talk, when are you going to stop them and ask the reflection questions from the facilitation guide?
Some ways of creating engagement:
Let participants reflect in groups after each chapter or option.
Use the host view or the floorboard
Battle Mode
The Battle Mode is what you need when you want to spice up your game with a little competition. This type of game is played just like the Single Player. However, scores will be kept all the way through the game and you will be notified whenever you take the leader - or lose it to one of your colleagues. This Game Mode is perfect for when you are introducing others to the game or if you are playing in a small group of people.
80 players limit (you can go beyond but please let Actee know to ensure you get a smooth experience)
Two ways to use the Battle mode.
- This works best when players are online playing by themself. You still log everyone into the game allowing everyone to receive a personal profile after playing. Players can see each other and see the results they create as they play and players can measure the situations with their own created result.
- You can also choose to be 4 people around one PC and make one person the PC master to implement the options. (A shared big screen will make the experience better). But here each player will not get a profile and you get less data.
How to Facilitate a large group:
The facilitator can see results as they are created, and the facilitator can see profiles after gameplay.
You can introduce the game as you normally do – but:
- Remember to add a lot more time for each section within your flow.
- People need more time to physically get to groups.
- No complicated stuff in your presentation – keep it simple when you introduce the theory and gameplay.
Consider how you want to create engagement amongst the players.
Ask yourself - When are they going to share and talk, when are you going to stop them and ask the reflection questions from the facilitation guide?
Some ways of creating engagement:
Let participants reflect in groups after each chapter or option.
Use the host view or the floorboard
Team Challenge
The Team Challenge is the best way to play and facilitate Actee games. In this Game Mode, you and your participants must be divided into groups of typically 4-5 people. Throughout the game, participants must first make individual choices and then turn their attention towards the other group members and find the choice they can agree on to the largest extent.
This way of playing takes a little longer than the others but makes up for it by providing invaluable learning for the participants. The exercise of picking an individual choice and then arguing as to why this is the better choice adds another layer to what participants learn from the game. Personal experience is allowed to enter the game this way, which helps in the exchange of knowledge and information.
Here is a video on the Team challenge
40 players limit (you can go beyond but please let Actee know to ensure you get a smooth experience)
One way to use the team Challenge mode.
Each player logs in to the session. Each person selects a team to play in.
Each player makes options and gets to the selected option screen before the dialog in the teams starts.
Each player gets a personal profile in the end.
How to Facilitate a large group:
The facilitator can see results as they are created, and the facilitator can see profiles after gameplay.
When you introduce the game note this:
- Remember to be clear on what group each player is supposed to choose when they enter the game.
- Make it clear that each player will need to suggest an option and then move to the team selection screen before discussing. (This process gives a better reflection)
- Player needs to play one chapter before they understand the gameplay.
- Reserve some time to show how the gameplay works. Log in on 2 devices yourself to demonstrate how the team challenge flow works.
The engagement amongst the players happens when they discuss and when you collect players between chapters.
Use the host view or the floorboard
Step guide - Team Challenge game dynamic
This is a visual step guide of 5 steps to the Team Challenge game function and dynamic. The Team Challenge is perfect for game sessions and workshops in groups to create a fun dynamic between players in the group as well as between the groups.
With the Team Challenge function, all players in the group will make individual choices in every round before discussing which choice to go with as a group. In this way, every player can compare own preferences with the group decision, and at the end of the game, every player will get a personal profile based on the individual choices in the game. During the game in a session, you can use the Host View tool to get an overview of the status and score of each group in the session.
Step 1.
All players need a device to participate. Each player onboard a group in the session. You can do as many groups as you need, we advise you to put between 2 to 5 people, but you can add more.
Step 2.
In each round, every player will make individual choices before deciding on a joint decision.
Step 3.
For the best dynamic and result, the group has to discuss and collaborate to decide which choices to go with as a group.
Step 4.
When the group decision has been made the gamemaster in the group can complete the choice on behalf of the group. All members in the group can take on the crown of the gamemaster to lead the group well through the game.
Step 5.
As a facilitator of a Team Challenge session, you can open the Host View tool to get an overview of the status, position, and score of the groups. Use this visualization to discuss and reflect on choices, results and experiences, and learnings throughout the game.
Also, the view of every group as the picture below.
Please go play and have fun while learning.
If you need further information do not hesitate to contact us at +4570707505 or write us at info@actee.com.
Step Guide - Onboarding Users
At this point, you must have a session prepared if you missed that step find the host view.
The direct links will take your participants to our login page where they can either enter a guest name tag or register a user. To log in with a session ID click login in the upper right corner of your screen, and enter as either a registered user or a guest.
You can add participants to your session in 3 ways.
- Providing participants with either a session ID or a direct link and letting them enter the session as guest users.
- Getting the participants to register a new user in your session and guide them into your session.
- By adding users to your session on the flow when you create your session.
Option 1 explained
1. Go to actee.com and click login in the upper right corner of your screen.
2. Enter the session ID, click Join and enter a guest name. If you are using a direct link, the name of the session will appear on the right side and you only need to enter a guest name.
Option 2 explained
1. Go to www.actee.com.
2. Users need to register or if they are users already to log in to Actee.
3. Find join the session upper right corner.
4. Add the session id (you find your unique session id in the session list or session view)
5. Choose the module the participants need to work in. Remember you can close a chapter or open it in the host view. This can prevent participants from going into the working chapter at the wrong time. You can also set the system to automatically invite participants to small games or invite them to work in tools at a preferred time (This can be done in the Session Creator).
6. open the module including your text and start the games or start working in the tools.
Enjoy your game and feel free to call us at +4570707505 (available also on Whatsapp and chat) or write to us at info@actee.com.
What is a Session?
Use sessions to design courses where you control the content, focus, and access.
A session is a program/course you can build by choosing and combining available instruments like games and tools, you will need for a customized learning activity.
If you are going to facilitate, teach or drive a course with a number of participants, you can use the Session Creator to build a session that suits your interests.
Why Create a Session?
You need to build sessions to facilitate games with groups and to onboard participants directly to specific content and topics.
If you want to facilitate, teach or drive a course with a group/several groups, you need to create one. A session is the only way to make groups. If you want to use the TeamChallenge function in a game, it is necessary to attach groups to a particular session.
The advantage of working with sessions is also that you are able to onboard your users/participants directly to the content (games and tools) that you have chosen for the session. You invite users to your session by sharing the Session ID/name sending a link or only the ID of the set session.
What is the Session Creator?
The Session Creator is a tool you use to build sessions.
When you use this, you have to complete a certain number of steps, where you are guided to fill out the needed information to design your customized session:
- Give your session a name/ID.
- The number of participants to join the session.
- The number of groups you will divide the participants into.
- The start and end date of the session (determining the time for joining the session with the ID you have created).
- Choose the specific games and tools you want to use for the session.
- You have the option of inviting fellow consultants to join the session with the same access rights as you.
It's up to you if you want the participants to prepare for the course by creating a user beforehand or if you just want them to create a user and log in as part of the course.
What is the Session List?
The session list is an overview of the sessions you have created or are invited into as a partner or consultant. This shows you upcoming, active, and previous sessions. You need to create one in the Session Creator before you can find it in the session list.
How can I use the Session List?
The Session List gives you an overview of all sessions you have access to, and you can edit information from the list.
On the Session List, you can see the basic information about every session and you can enter the specific one to edit details.
The Session List contains:
-
Here is a list of what you can see at the top of the session list. All numbers are related to the current subscription period. We hope to give you an overview of the activity you have on your subscription.
1. Total of sessions: The total amount of sessions created by superusers on the sub.
2. Total of Players: The total amount of players inside the sessions.
3. Avg Time Spent: Average time spent in each session.
4. Session Left: The total amount of sessions the environment has until the next renewal.
5. Seats: The number of seats used compared with the total of seats for the specific session.
Besides the top view statistics, we have added some new actions you can make directly from the session list. The same actions will be part of the new dashboard we are designing as you read this.
New actions
Search filters added:
-By dates (Start date and End date)
-Owner (The super user who created the session)
-Seats (number of licenses or seats used compared with the number available)
-Status (The status of the session: ready, unready, or completed)
Action buttons:
- Host View
to go to see the results and profiles of players in your session.
- Share Session
via link to share in meetings, mails, or other communications platforms you use.
- Edit
if you need to change anything in your session.
- Delete
remove it from your list.
Can I assign a particular language to my session?
You cannot decide the language when creating a session. The language will be automatically adjusted to what the participants select as their primary language. Note that some simulations only have a few language layers which mean that participants will have to select another language at the beginning of the game than the one they initially selected.
How do I schedule the modules in my session?
You can choose an end date for your session.
When you are building your session in the Session Creator: You can schedule the session to stop being accessible by participants after the date you have set.
If you want to edit the dates to the specific module you need to do the following:
- Log in
- Go to sessions, create a session
- Create a new session ID
- Select the start and end date for the session (default is subscription renewal date)
- Choose a game
- Choose a start date for this module (the default is the session start date)
- Finalize
As long as the module isn't played, you can still edit the start date.
If you have multiple modules in your session, you can choose to play them in sequence.
This way, the participants have to start with the first module before continuing to the second one.
You can move the modules in the right order before you toggle on play in sequence
Why Create a Session?
You need to build sessions to facilitate games with groups and to onboard participants directly to specific content and topics.
If you want to facilitate, teach or drive a course with a group/several groups, you need to create one. A session is the only way to make groups. If you want to use the TeamChallenge function in a game, it is necessary to attach groups to a particular session.
The advantage of working with sessions is also that you are able to onboard your users/participants directly to the content (games and tools) that you have chosen for the session. You invite users to your session by sharing the Session ID/name sending a link or only the ID of the set session.
Go to the session tutorial here
What is the Session Creator?
The Session Creator is a tool you use to build sessions.
When you use this, you have to complete a certain number of steps, where you are guided to fill out the needed information to design your customized session:
- Give your session a name/ID.
- Choose the specific games and tools you want to use for the session.
- The number of groups you will divide the participants into if applicable.
- You can change the start date and end date of the session if not the date will be the renewal date of your subscription.
- The number of participants to join the session.
- You have the option of inviting fellow consultants to join the session with the same access rights as you.
It's up to you if you want the participants to prepare for the course by creating a user beforehand or if you just want them to create a user and log in as part of the course.
How can I use the Session List?
The session list is an overview of the sessions you have created or are invited into as a partner or consultant. This shows you upcoming, active, and previous sessions. You need to create one in the Session Creator before you can find it in the session list.
How can I use the Session List?
The Session List gives you an overview of all sessions you have access to, and you can edit information from the list.
On the Session List, you can see the basic information about every session and you can enter the specific one to edit details.
The Session List contains:
-
Here is a list of what you can see at the top of the session list. All numbers are related to the current subscription period. We hope to give you an overview of the activity you have on your subscription.
1. Total of sessions: The total amount of sessions created by superusers on the sub.
2. Total of Players: The total amount of players inside the sessions.
3. Avg Time Spent: Average time spent in each session.
4. Session Left: The total amount of sessions the environment has until the next renewal.
5. Seats: The number of seats used compared with the total of seats for the specific session.
Besides the top view statistics, we have added some new actions you can make directly from the session list. The same actions will be part of the new dashboard we are designing as you read this.
New actions
Search filters added:
-By dates (Start date and End date)
-Owner (The super user who created the session)
-Seats (number of licenses or seats used compared with the number available)
-Status (The status of the session: ready, unready, or completed)
Action buttons:
- Host View
to go to see the results and profiles of players in your session.
- Share Session
via link to share in meetings, mails, or other communications platforms you use.
- Edit
if you need to change anything in your session.
- Delete
remove it from your list.
How can I use the Host View?
Use the Host View is made to review the status of your game session and users which also project virtual game board.
The Host View is a useful tool for facilitators to keep track of the status of the game in Group View (Position of participants in a group). Click Single Player or TeamChallenge depending on the game setup you have used.
In Host View you can check up on:
- Available seats in the session.
- Session participants.
- Consultants are attached to the session.
- The number of groups.
- Total accesses.
- Accesses used and remaining.
Furthermore, you can keep track of participants attached to a session:
- Name of the participants.
- Email address of the participants.
- The group they are in.
- If they have status as consultant or user.
- Their last login time.
If you need to see a complete list of all your sessions, check out the session list.
Tutorial - Creating your own session in the Session Creator (Regular users)
Making your own session is easy and does not require that you are a certified user. If you would like to get started on creating a session, you should follow this simple step guide.
1. Locating the Session Creator
Locate the option called sessions on the dashboard. As soon as you enter this menu will show Create Sessions in the top right corner.
2. Session ID
Create a session ID. This ID acts both as the name of the session and as a password for your participants. The ID should be short but descriptive to avoid spelling errors and other mistakes.
3. Date
If you want to limit the session to a specific date, you can enter a start and end date here. If you don't fill this out, the date will automatically be today's date and the end date will be the renewal date of your subscription.
4. Seats
You could limit the number of seats here. Be aware that you can't change this after finalizing and you can not have more participants enter than this amount. If you don't want to limit your seats, it will automatically take one seat per participant.
5. Session Content
Select the content you want for your session. Click Add Game. You select a game by going through the options shown or using the search bar if you have a specific idea. If not, we encourage you to use the filter mode that allows you to navigate among the games of your interest.
You will select and add a game. Finally, select the game mode you want to play. Please check out one of the following links to know more about these modes:
Once you are satisfied with the contents of your session, you can move on. Add more stuff to your session is free of charge!
6. Finalize
Please be aware to click on the button Finalize to finish creating the session. Before doing so, please check the data on your session is as required. Remember that after creating the session you will not be able to change the session ID, but you can add more games.
You can reach us +4570707505 (call and WA) or write an email to info@actee.com if you are having any trouble.
Otherwise, good luck and have fun!
What are the different types of sessions?
There are 2 types of sessions: Demo, and Company Sessions.
Demo: You can create a session with free games but take into account that this only lasts for four days and this is meant to make sales presentations. Notice that while these sessions are free, they are detached from the data module and cannot be used for real training.
Company session: Session made on a company subscription by either a superuser or the subscription owner. The session can last for as long as the subscription is active and can have any number of participants. Please click here to see our package pricing.
How do I become a certified facilitator?
Are you a trainer, a consultant, or a coach who heard about the Actee tools and games and wants to become a certified facilitator, you can participate in one of our certification courses. Please see the options we have available for you and your partners.
The self-study certification
This solution allows you to work at your own pace. It is filled with videos and exercises that give you the opportunity to practice with on a trial subscription. You will have 40 days to complete the course - which is estimated to consist of ~15 hours of practice.
Facilitated certification (groups only)
This is a modular program that consists of three sections where you will explore the main aspects our tools can bring to your experience creation process and execution. In this scheme, you will be guided by professionals who will answer all your questions.
This option is only available to groups of at least 8 participants.
To find more information about the characteristics of both options please click here and start your journey with us.
Prepare for a facilitation course
Before the start day of your certification, you must have a few things in order. Follow this simple step guide to become ready for your course and to get to know the games.
Step 1: Create a user
If you have not registered as a user yet, you will have to do that. Once you reach the page linked below, you must fill out the required information. This will give you access to a set of free games that you can preview ahead of the course.
Step 2: Find a concept and a game that interests you
Once registered and logged in, you must play a full-length game that is provided for free. But before that, we kindly ask you to investigate our three main concepts. If you are to be certified in using Cycle Game, you must naturally play one of the games within this concept. You can locate the games by going to the dashboard and clicking on tools. You can find more information about entering a game through this link:
Step 3: Play your first Actee game
The first thing you should do is locate and play a game on your own. For this process, you have to use the singleplayer function. Playing a full-length game means that you must select the long version of the game you have selected (if there is a long version).
Step 4: Challenge a friend
Once you know how the game works, you must invite a friend or a colleague to a battle. In this game mode, you compete against each other from two separate devices. If you and your colleague play the game simultaneously, you will get notified whenever one of you is leading or whenever you lose the lead.
Step 5: Register as a Certified Consultant
Steps 5 to 9 help you locate the consultant toolbox that contains facilitation guides and other tools.
We value our certified consultants and facilitators. For this reason, anyone certified in an Actee concept can claim free access to the games and tools. Below you will find a simple step guide video on how to upgrade your user status to a certified consultant.
Step 6. Log in to Actee.
Step 7. Go to settings (it doesn't matter what subscription you are working on your profile will be the same).
Step 8. Find the option Are you certified and open it.
Step 9. A pop-up will appear and select apply now.
Step 10. Edit and save the information and then you have access to the consultant toolbox.
You are supposed to see the Consultant Tools under the Session Creator. This section contains the script books, time schedules, and theory PPT files. You are free to use them, but be aware to keep the Actee Logo and reference to the company.
What options do I have as a registered facilitator?
Certified facilitators will have access to several useful tools and possibilities that normal users do not. Here is a brief list of the things you can do as a registered and certified facilitator:
- Permanent access to all the games and tools.
- Build your own games with the game builder.
- Create sessions.
- Generate free demo sessions that can be used for presentations.
- Access to the admin module.
- The ability to become a Superuser on company subscriptions.
- Gain access to the consultant toolbox (containing facilitation guides and paper floorboards).
- Produce your own content, upload it, and distribute it to different sessions and subscriptions.
- Entry to user statistics based on previous sessions.
All the above-mentioned tools will be available when you have registered as a certified facilitator and have created your partner module. The partner module is where the tools will be available to you.
Actee change game intro
Make an intro to Actee before playing a game.
Time: You can use between 10 min and 1 hour.
The material you need:
- Signs on the theory you want to introduce.
- Look for theory in the consultant toolbox, after login go to the theory and search for the theory name you want to introduce.
- Do not forget to create your game session.
- If you want to get started as a consultant you can create your own Actee Free subscription and create a session (only with free games).
- You can also find modules and programs including scripts if you are certified under the consultant toolbox.
How to give new users access to a session?
The users can get access via a Company with an active subscription.
Read about how to onboard users to your session. Click here
Read about how to create a session. Click here
You find the Session Creator on the left side menu or the session list.
Actee Barometer continuum
Time: You can use between 10 min and 1 hour.
The material you need:
Host view tool you will find under your facilitation tools section - session list - host view (on the right side of the screen).
- Open the session after the chapter.
- Signs on the theory you want to introduce.
- Signs with the names of the elements in leadership theory in the Barometer game.
- Look for theory in the consultant toolbox after login goes to theory and search for the theory name you want to introduce.
- Do not forget to create your Actee Barometer game session.
- If you do not know what a session is here is some information. Click here
- If you want to get started as a consultant you can create your own Actee Free Learning subscription and create a session with free games.
- You can also find modules and programs including scripts if you are certified under the consultant toolbox.
Tricks and tips for online facilitation
FOL is a concept called Facilitate online learning created by Lars Hoffmann.
FOL is very inspiring and contributed with cool greetings, introducing the virtual code of conduct created by Lars.
Here are the Actee tips:
- Have your camera at eye level.
- Use headphones including a mic.
- Be present with your mind and ready to engage.
- Employ rooms and let participants have lots of dialogs.
- Respond to faces and body language.
We encourage you to watch this video from a session at Actee.
Hear Leif's useful tips to have successful facilitation.
Other useful resources:
- Small games as energizers that Lars Hoffmann has created Click here
- A great article including learnings from games written by Steffen Löfvall who holds a Ph.d. and works as an advisor and external lecturer in strategy, co-creation, and change management. Click here
What is the Host View?
The Host View is part of your facilitation tools. With this, you will get updated data from your participants as they play or move around in the tools.
Where to find the Host view
- Log in.
- Go to facilitation tools.
- Then go to the session list.
- Find the session you are working on.
- Press on host view on the right side.
Note: Data is not updated automatically and you need to press refresh data to fetch the newest data from participants. This is to prevent you from having new data as you are facilitating with a group.
Can I block participants from moving from one chapter to the next?
Yes, you can by clicking on the lock icon to close it or open it again (closed is shown in red and open in green)so the participants will not be able to move to the next chapter in the session view in the team-challenge game mode. To see more about game modes click here.
Therefore, you will be able to control the game flow within one-click action.
How can I invite participants to a session?
The way to send an invite to participants is to copy the link to the session or module and share it with your participants.
Send the link (URL address) which will be copied to your clipboard when you click on the share session icon.
Or send the session ID, this is the name of the session.
When your participants click Log in on actee.com they can enter the session ID there.
Next, the participant can choose a guest name and start the session.
Facilitate Barometer online a short video
This video shows how to facilitate the Actee Barometer game. Below this video, you will find the questions participants would ask in a session. You can also check these questions in the facilitation guide made for every game.
Note the session is made in a certification process find more about this click here.
Leader and result question (chapter 1)
In real life when did you focus too much on the results? And not on how you are perceived as a leader
Which choice do you think was the most important for you in terms of your results as a leader and business responsible?
When you look at these results what do they tell you about this leader?
Climate questions (chapter 2)
What do you do to change the climate?
How important is the climate at this point in the new leader game - and why?
What leadership style would you choose if you should move clarity (one of the climate barometers) in a positive direction?
What climate barometers is most difficult to handle for you (or in the game)
If you compromise the climate what do you need to do to get a positive climate back?
Leadership styles (chapter 3)
In what context this style of leadership works well and in what context does not so well?
What is your own preferred style?
Do you recognize a leadership style that you need to practice getting to better outcomes in your own leadership?
You are close to your goal but are struggling with your team’s engagement, responsibility, and clarity, what does that tell you about the leadership style you have chosen?
Which leadership style could have given you a different result and why?
Perceptions for making choices (chapter 4)
What arguments decided what choices you made?
Which move in your opinion would have a great outcome from here?
What should be your next step and why?
Team questions (chapter 5)
Can you imagine one of your team members (back at work) who would react positively to the commanding style? (When and Why)
What happens to a team if one member constantly uses the visionary (Obama) leadership style?
What is in your mind the most supportive leadership style for the start of a change?
When is it time to change the style and how do you see (experience) it is time to shift your style in a team?
Back at work (transfer learnings) (chapter 6)
What climate is most important for your work now?
How do your choices so far reflect your practice at home?
Is there a climate (barometer) you as a leader need to work on now or in the future?
Facilitate online Actee Cycle game Video
This video shows how to facilitate Actee Cycle game.
Note the session is made in a certification process find more about this in the following link click here.
What is the ChangeMeter?
The ChangeMeter is a survey tool you can use to get a good insight into the status of the change situation at hand by comparing your own take on the situation with relevant stakeholders. Before filling in your answers and sending out the ChangeMeter, you need to mark which phase(s) in the change you are focusing on: Initial Actions, Implementation, and/or Anchoring.
Please check the article Step Guide - use the ChangeMeter
Step Guide - use the ChangeMeter
What is a ChangeMeter?
The ChangeMeter is a short survey with six questions. It allows you to discover the discrepancies between how you think the change process is proceeding and how your employees/stakeholders see the change process. It simply reveals if there is a gap in your understanding of the situation where it makes certain areas stand out that help focus your efforts.
How to Use It?
You start by answering the six questions in the survey yourself. Hereafter, you send the same questions to your employees/stakeholders. Answer the questions by moving the pointer to the right of your screen.
How Long does it Take?
Answering the six questions and sending out the survey will take you about 15 minutes. Then you will get back the answers of your recipients, which will give you an instant overview of the energy and spirit towards the change among you. After using the ChangeMeter survey you will need time to decide which of the areas you want to work with, and how to do it.
Where you can find it?
You have to go to tools on the dashboard, there will appear the whole game and at the bottom, you can see the Changemeter and Changelive tools. Finally follow the instructions to create your version.
We encourage you to use the filter tool, go to categories and chosen tools.
The ChangeLive tool
This is a short guide on how to create a project with this tool. Use ChangeLive to track projects that lead to changes in your organization. By tracking activities and energy of the change in ChangeLive, you get a better understanding of what you can do to secure a smooth change process and manage your stakeholders.
This is the principal view, from which you will be able to handle your project and stakeholders.
If you want to know more about this please follow the link. Click here
ChangeLive is a tool that you can add to your environment, to see the prices click here.
The Actee Toolbox and Consultant Toolbox
Our Toolbox and Consultant Toolbox can be used to access relevant files to help manage your organizational development. In this, you will find exercises and tools to help you understand common obstacles in change processes, leadership dilemmas, and communication. The toolbox can be accessed by either being attached as a module to a session or by being attached to a company subscription as either a regular user or a super user.
To be able to use the Consultant Toolbox you must do the certification and this will give you access to more complete information than the normal Toolbox. If you want to know more about our certification programs please click here.
Please also read our article The Consultant Toolbox
The Consultant Toolbox
This version of the toolbox can only be accessed by people who are certified in one of the three main concepts. This toolbox contains guides on how to facilitate the games and also documents on the theoretical framework that the games are based on. This toolbox can be accessed as soon as you are registered as a certified consultant and can be found in the folder Facilitation tools on your dashboard.
How do I print or download a handout for my participants?
Handouts can be downloaded after picking a game and selecting game mode. Just before entering the game itself, you will have the opportunity of changing the language of the game and also to download a handout as a PDF. Notice that the download prompts a pop-up window that some browser applications will block automatically – simply click the pop-up message in your browser to allow the file to be downloaded.
The languages of the handouts is depending on the chosen languages in the menu on the left.
What is the difference between facilitation guides and handouts?
On one side the facilitation guides can be used to facilitate the training. The guides contain background knowledge of the simulations as well as relevant topics for discussion. It is important that the participants do not see the guide as it contains “spoilers” on which choices are particularly beneficial which would turn focus towards the score instead of newfound knowledge and personal experience.
On the other side, the Handouts are the game's general view on PDF mode so those work as a sort of text preview of the game.
StyleTrade Tool and Exercise
StyleTrade – is an online Actee concept. Please take a look at the video.
The StyleTrade works this way: as a leader/trainee participating in a session including StyleTrade, the participant picks out a number (12) of statements, that she/he thinks fit her/him best as a leader and person, and discard the rest of the statements.
Behind each of the statements lies a leadership, change, or communication style or any other style you might think of but the participant does not know what statement relates to what style or ignore that there is a connection between statement and kind at all.
One of the standard Actee StyleTrade is based on Goleman’s six styles of leadership.
Instead of one of the standard Six Styles, it could be any leadership model.
Imagine a leadership model with four Leadership Roles let s call it “The 4 styles” with e.g. 25 written statements to match each Role – 100 in all. Imagine these four styles coach, player, shooter, thinker
1. By picking “a deck” of 12 statements out of a possible 24 presented, the participant will create a “4 Role Profile” of her/his own.
This profile is interesting to dive into: it could be, that none of the chosen statements related to – let’s say – Coach, and only one related to the player, and the rest to shooter and thinker.
This process can be facilitated into both reflection and discussion of profile and talk about focus, blind spots, and strengths, individually and at a group level.
2. When each of the participants - in a group session - has picked the 12 statements, it is time to swap statements between the participants in the session.
The participants will try to get rid of statements they think fits them the least, and get statements from others that fit them better. This process will drive insights into how do others see me – why do you think this statement fits me? Or thanks, I’m happy you acknowledge that side of me! This is done in the room or virtually, but always online via an individual device: smartphone, tablet, pc.
There is a lot of moving around and discussion on who do you think I am….
3. At the end, the participant will have an even more fitting “4 Role Profile” than the one they picked for themselves originally. All is done online using a device: smartphone, tablet, pc, and the Actee StyleTrade tool.
Would this be interesting to dive into?
“The 4 styles ” StyleTrade would then be your own to use for the profile you have created.
Your work:
The recommendation and work you need to do is to write 25 (or more) statements per Role – 100 all in all. Writing the 100 statements would be your job.
Statement examples: “I continuously raise my own expectations to my own performance”, “I inspire others to adopt my visions”, I often prioritize the quality of the result over the employees' ownership to the task”. From Six Styles StyleTrade.
This is how easy it is to incorporate your own leadership, change, communication, or alike model into Actee Styletrade.
If you want to test a Styletrade you need to register as a user for a Free Engagement subscription on Actee and then go for tools to find the game.
Note you can invite a colleague to swop with or you can do it by yourself to get your profile.
Here is a link. Log in to try the exercise.
Why pick an Actee subscription?
There are several reasons that will answer this question:
- A subscription will give you access to the games and tools of the platform which allows you to try different options depending on the subscription you choose.
- You will be able to build your own sessions and select the games better suit the purpose of the training
- Create your own game based on your theories and needs.
- The subscription also gives you access to check the statistics on your participants.
- Share rights as a Superuser to other associates or consultants you need to work with. Block them when you finish as well.
- Put your own company logo and colors of your preference so the layout of the website will look yours completely.
- And last but not least, this gives you the opportunity to run specific training in different locations worldwide.
Please be aware that some of the advantages are conditioned to every plan exclusively.
How does a subscription work?
Having an Actee Subscription is essential to using the tools to their full extent regardless of the number of sessions, you are going to run. Depending on your needs you can choose from four different subscription plans to get started with using Actee games and tools. Note that all subscriptions are periodic.
All subscription plans are recurring, which means that your subscription will automatically be renewed at the end of your subscription period. If you have used all accesses on your subscription before the end of your subscription, you will need to buy a new subscription in order to work with learning sessions on your company subscription.
If your company has not yet a subscription plan, you can check out the prices and solutions here.
What kind of subscription should I choose?
Getting access to creating sessions is tied up to a subscription. We offer three levels of subscriptions to choose between depending on the number of people you will onboard your subscription and how advanced you need your game learning toolbox to be.
On our price page you can check out the four levels of subscription options:
1. Engagement
2. Pro
3. Enterprise Unlimited
Choose the subscription depending on the size of your company - or the number of clients you are going to train, the extent you plan to roll out the learning program with your company subscription, as well as the advancement of the game learning toolbox you want to have access to.
A subscription is periodic and will automatically be renewed once every year. When you have used all accesses on the subscription deal, you will have to buy a new subscription to drive sessions on the subscription.
If you are working in a consultancy, your access to working with the learning game universe will be from either the Engagement or Pro. They will allow you to create sessions and invite participants using a pool of accesses from the subscription.
What are the different user types?
There are four types of users: Normal, Super User, Subscription Owner, and Certified Consultant.
Normal Users: have access to the Actee Free page and any subscription they are invited to or are eligible to join via their e-mail address. Normal users cannot create their own games and have a limited toolbox and session builder compared to certified users.
You can allow users to create game sessions and games on your subscription by clicking the toggle on the user admin page.
Login - go to admin – go to users – find the toggle
“Allow players to create game sessions and create games on your subscription”
Super Users: have some administrator rights on company subscriptions and partner modules in which they are tagged as super users. This type of user can create sessions on company subscriptions, create new games and keep an eye on the data modules provided in company subscriptions.
Super Users can be allowed to see all game sessions and users on your environment by clicking this toggle “full access for superuser” under the user section.
Login - go to admin – go to users – find the toggle
“Full access for superuser”
Subscription Owners: are charged with the administration of company subscriptions or partner modules. In this sense, the subscription owner is an upgraded sort of Super User that also handles the payment and possible upgrades of the current company subscriptions.
Certified Consultants: can create and administrate their own partner module. They will also have access to the consultant toolbox, which contains facilitation guides and other resources specific to being certified.
Read more about the certification here.
What is a Super User?
Depending on the subscription level that the company subscription has access to, the Super User can have different rights to operate within the platform.
https://actee.com/company/faq/#How_can_I_make_sure_Superusers_only_see_their_own_sessions?
https://actee.com/company/faq/can-i-limit-a-superuser-s-access-to-the-session-creator/
As a Super User, you can have access to several subscriptions as long as you are invited into the Company subscription by the subscription owners. This also applies to consultant admin modules (similar to company subscriptions but without an option to execute).
What is a Subscription Owner?
A subscription owner is the administrator of respectively a Company subscription and/or a Partner Admin Module which comes with a range of exclusive editing rights.
Every subscription as Partner Admin Module comes with one owner position! The owner is a white label admin, which means that the owner can customize the hub with color, logo, and pictures, and toolbox content. The owner also controls invoices and information about usages within the platform.
The owner can invite Super Users and allow them to invite other superusers to the subscription and control a range of administrative functions.
It is possible for an owner to transfer the ownership to a Super User. This can only be done with the help of Actee support. Call us or write an e-mail to info@actee.com if you need help with this!
How do I cancel or change my subscription plan?
Important elements to note when you upgrade, downgrade, or cancel
- Date for when the change will happen to your subscription
- Players (users, licenses)
- Sessions (learning sessions containing the games and tools you create when you onboard players)
- Renew data and expire date (Is always the same date)
A subscription can be changed under the admin section in your subscription
Go to the left menu / admin / Payment admin
On this page you will find the overview you will be able to upgrade/downgrade and cancel your subscription
You will also be able to see the dates for any changes made to your subscription and you will be able to see who has made the change to your subscription.
Upgrade you subscription
- Date – will be changed to a new 12-month period starting from today.
- Players – remaining players will be added to the next level (you have 10 players left and you get 300 on the new subscription - leaving you with 310 players)
- Sessions - remaining sessions will be added to the next level (you have 1 session left and you get 30 new sessions on the new subscription - leaving you with 31 sessions)
- Renew data and expiration date (Your upgraded subscription will have a start date from today and will be auto-renewed in 12 months)
If you upgrade from a free subscription to a paid subscription, you get added the elements attached to the subscription you purchase. See prices and elements here: https://actee.com/company/prices/
If you upgrade a subscription from one paid plan to the next, we add the existing players and sessions to your next plan.
Please note that the enterprise subscription is only for internal use. Therefore, the subscription is locked for your company domain only and cannot be used to resell or add users outside of your company.
Downgrade
- Date – will be changed when your 12-month period is out, remaining players and sessions will be removed or adjusted to the new plan level.
- Players – if you have used all your players the subscription will end, and the remaining sessions will be removed or adjusted to the new plan level.
- Sessions - if you have used all your sessions the subscription will end, and the remaining players will be removed or adjusted to the new plan level.
- Renew data and expiration date depending on the above 3 options. The new plan will be auto-renewed in 12 months.
Note: Your downgraded subscription will have a start date from the date when:
- The end date is reached
- You have no players left
- You have no sessions left.
If the subscription is Canceled or downgraded to FREE, the subscription will expire and the below screen will show.
Cancel the subscription
- Date – will be changed when your 12-month period is out, remaining players and sessions will be removed.
- Players – if you have used all your players the subscription will end, and the remaining sessions will be removed.
- Sessions - if you have used all your sessions the subscription will end, and the remaining players will be removed.
- Renew data and expiration date depending on the above 3 options. The new plan will be auto-renewed in 12 months.
Consultancy - what are my options as a consultant?
Consultancies are able to utilize Actee tools in two different ways depending on how much you plan to use the tools. When deciding which solution is interesting to you, you should think about how many clients you are going to train throughout the next year. If you will be training more than 50 participants, you should look into the subscription solutions. See the prices here.
If you are going to facilitate a learning session with a customer, you need to find out if they already have a subscription. If the customer already has a subscription, you can go ahead and ask for an invitation to get access as a superuser to their subscription system from where you can drive sessions and show games designed on your own subscription.
How to give new users access to a session?
There are basically two ways you can give users access to a session
1. Get access via a company subscription with an active one.
2. By activating a Try-it-Out Package with space for 20, 30 or 50 users access per package.
Read also:
How to onboard users to your session
How does a subscription work?
A subscription is relevant in connection to a Company Hub. Depending on your needs you can choose from three different subscription plans to get started using Actee games and tools.
All subscription plans are recurring, which means that your subscription will automatically be renewed at the end of your subscription period. If you have used all accesses before the end of your subscription, you will need to upgrade your plan and buy a new subscription in order to work with learning sessions in the Actee universe.
If your company has not yet a subscription plan, you can check out our prices and solutions here.
For Business - What kind of subscription should I choose?
Getting access to the full value of Actee is tied up to a subscription. We offer three levels of subscriptions to choose among, depending on the number of people you will have onboard and how much value you want to gain from Actee, this includes benchmark and access to tools like the game builder.
On our price page you can check out the mentioned subscription options and the tools available in each plan:
1. Engagement
2. Pro
3. Enterprise Unlimited
Choose the subscription depending on the size of your company, the extent you plan to roll out the learning program in your company, as well as the advancement of the game learning toolbox you want to have access to.
A subscription is recurring and will automatically be renewed once every year. When you have used all accesses on the subscription plan, you will have to buy a new subscription to drive sessions and learnings flows.
If you are working in a consultancy, your access to working with the learning game universe will be from a Free subscription.
If my payment transaction fails?
If your payment was declined, one of the most common reasons is Do not honor - financial jargon for "The payment was declined by your card issuer, and they won't tell us why".
To prevent this from happening again, call your card issuing bank, tell them that the transaction was declined by them (you can mention "error code 05 - do not honor") and ask them to allow future payments from Actee.
After they confirm that future payments will go through it is recommended to wait 30 minutes before trying to pay for the subscription or session again.
It is also important to make sure that:
- You entered the correct CVV code (the 3 digits on the back of your card).
- You've entered the correct billing information (Adress, Country ect.).
- The card is approved for international/online purchases.
- There are sufficient funds available.
- The card is not expired or canceled.
- The card has not been reported stolen or lost.
Alternatively, you can always try with a different card, as that may also do the trick.
PS: If you don't have the number of your card issuing bank, it may show on the back of your card.
How can I buy a floorboard?
The floorboard is a high-quality Danish design, and it includes all you need for your in-classroom training to bring the online simulation games alive using reflection questions from the facilitation guide.
You can also have the floorboard customized to your graphic design and logo.
The floorboard consists of:
- 4 metal boats.
- 4x 11 metal stakeholder bricks in different colors.
- 24 bricks carbon board in colors.
- A foamed suitcase easy to bring on planes for your travel.
Extras:
Gold and green boats for larger groups.
Logo and custom design on carbon boards.
All materials from Actee will be designed and produced in Denmark. Except for the suitcase. Actee is collecting the materials after production including securing the quality of produced material before they are shipped.
If you would like to order a floorboard, you can send us an email at info@actee.com
- The price for the Cycle Game floorboard including four boats with stakeholders is 2500 euros. VAT excluded.
- The price of additional boats including stakeholders is 270 euros. VAT excluded.
- We also provide boats in gold or green, however, the price of these is 350 euros a set. VAT excluded.

How can I buy a coaching board?
A coaching board is a board game for the table, which can be used in addition to the online Cycle Game simulation.
It is not necessary to have our physical coaching board play any Cycle Game. NO, not at all, you can use the Host View tool attached to the session. After making your session, this ends up in your Host View where you can follow the games and activity in the system.
The online game board that shows the results as the player(s) progress in the game can stand alone without the physical coaching board. In a facilitation situation, the Host View can give the participants an overview and status of all ongoing games and the position of the different groups in a session.
Read more about the Host View here.
The Coachboard consists of:
- 1 metal boat.
- 11 metal stakeholder bricks.
- 1 cardboard coach board.
- A white cardboard box to transport it.
The price for the Cycle Game Coachboard including one boat with stakeholders is 500 euros. VAT excluded.
If you would like to order a coaching board, you can send us an email at info@actee.com
Can I order handouts and binders?
If you need an updated handout, there are two ways:
1. As a user you can download a PDF of the handout by clicking the link just before starting the relevant game.
2. As a consultant you can click the link in the session builder when you make the session. There you are able to print facilitation guides.
If you want to have your own company design you can use the text from the PDF to make your own handout layout.
Assuming you have created your own game the system automatically can generate handouts for your specific game.
Here you can find more about how to create your own games with our tool the game builder.
If you order through us, the prices are:
- Handouts 5 euros per handout and they are the same as you can see in the system. / minimum 50 pieces.
We also have theory binders that some of you might know of, here are the prices for those are:
- Cycle Game theory binders: 7 euros per piece / minimum 50 pieces.
- Barometer Game theory binders including StyleTrade cards: 40 euros per piece / minimum 50 pieces
- Bubbles Game theory binders including StyleTrade cards: 40 euros per piece / minimum 50 pieces
The minimum ordering of binders and handouts is 50 pieces.
Send your order request to info@actee.com
Please give us 10 days to Europe and 20 to the rest of the world while we place your order and send it to you.
Is Actee safe?
Yes, Actee complies with all applicable encryption rules and secures your information against potential intruders.
Can people see my personal information?
The answer is short and simple - NO. Your private digital data is safe with us.
How can I use data on Actee?
You can use data to learn more about what your choices in the games mean. The data works to connect the learned theory with your personal preferences - which makes the learning more transferable to workplace practice.
The games you play on your subscription will accumulate data that shows your preferences of choices and style of decision-making.
All games are based on theory. Every time you make a choice in a game, you will learn about your choice from a theoretical perspective. Data is drawn from this theoretical framework based on your choices, which configures your profile.
All users will develop a personal profile through the games they play. The more games you use for the purpose, the more you will learn about your preferences e.g. for work methods, workplace relations, and leadership style.
Organizations and businesses with their own customized subscription have access to the data profiles of all game sessions on their subscription. This means that the data can be used to get an insight into the current status of the organization: E.g. where are people in a change process, what are their leadership preferences or how do people prefer to work with a project or a process?
All customized subscriptions will have access to the Data-Module tool, which enables you as an owner of the subscription to get an overview of your profile(s) and compare it across businesses and time. In this way, the tool can be used to set development goals and measure changes and results.
Request DPA (Data Processing Agreement)
GDPR - How Actee is compliant
Read more, download files and get an overview from this link,
This is also the place where you can get our DPA template:
Possible integrations
API Documentation
We welcome requests regarding API integrations to other systems (company intranets or LMS's, to give some examples).
We handle these requests on a case-by-case basis.
Single Sign ON (SSO)
Single sign-on will allow you to log in with a single ID to any of several software systems.
SSO allows you to log in with your Microsoft Account once and access services without re-entering authentication factors.
For €2000 we can set up an Actee integration with your SSO.
Adding A Hyperlink
If you like to have a direct link on your intranet to an Actee session or module, you could add a hyperlink.
To do this, you first have to create a session and copy the link for this session or module.
Select the text or even a picture that you want to display as a hyperlink. Press Ctrl+K. (You can also right-click the text or picture and click Link on the shortcut menu).
Under Link to, paste the link from the session or module.
It will then look like this or
Generate a QR code
There are multiple sites where you can generate a QR code for free.
Again, you will have to create a session and copy the link for this session or module, now drop the link at a QR code Generator.
Now whoever clicks (or scans) these links on your intranet will have access to your session until the end date of this session.
Change your profile information
If you want to change some information or picture in your profile this is what you need to do.
Step 1. Log in (www.actee.com).
Step. 2. Go to the dashboard (any subscription).
Step. 3. Go to the left side menu.
Step. 4. Go to Admin (the one with the name on top).
Step. 5. Go to profile settings.
Step. 6. Edit your profile and press update to save the changes made.
Then the new text will appear on the homepage. Allow 15 min before it has been updated.
It is great to have some cool information on the certified homepage (We do have a lot of people dropping by there😊).
If you want to fill in your information in an easy way, a lot of consultants are copying the description from LinkedIn. If you want to use the same image from your LinkedIn profile and download the image from LinkedIn you need to rename the image and end the file name with .jmg (picture file format accepted by Actee).
To be displayed on the home page is optional, you can accept that in the registration form. We of course preferer to have you there since you are certified and it makes us proud.
The site will not stop loading and the Actee-symbol continues pumping...
You are not able to enter a game...
You can click on a module, but nothing happens...
Or perhaps another kind of technical difficulty..?
We really apologize for the inconvenience. Most likely you can fix it by clearing your cache*.
- How to clear cache in Chrome
- How to clear cache in Firefox
- How to clear cache in Safari
- How to clear cache in Edge
*If you still experience technical problems, it might help to try the game or tool in another browser. Some browsers are more updated than others. Here is our experience with the different browsers:
Try and change your browser:
- Chrome (most used)
- Safari (great)
- Firefox (perfect)
- Edge (will work too if updated)
- Explorer (is outdated - will not work)
It still doesn't work...
If changing your browser doesn’t help and you keep getting this message, you are probably getting a bit irritated but please stay with us for a little longer.
It will help us tremendously if you send an email to info@actee.com with this information:
- Name of the game you are playing or the tool you are using.
- (If in a game) The chapter where you are getting this error.
- (If in a game) If you remember the choice you took just before the error.
- Your user email (login info).
- The browser you are using.
If you panic or are in a hurry you can do two things
- Call us at +4570707505 and scream “SUPPORT!!!!”
- Use the chat box at the bottom (the icon in the lower right corner) of the page when you get to www.actee.com
- Or write us at info@actee.com.
If you have any security compliance
Actee uses .actee.com as our application domain. You may give this domain details to your IT security department if you have any strict IT compliance rules and regulations.
Filter Function
The function will help you to navigate through different forms of filtering going from Categories to Languages.
Please remember you have two options before starting using the filters: Yor Games (designed by or for your company) and public games (everyone can see them).
Here you will find a short and concise explanation for each filter.
Games
Here you can choose among the various options of game categories and tools we have like the cycle game, barometer, bubbles, cards, and quiz.
Types
You can select public or your own games.
Time
This filter will give you hints on the amount of time approximately you have to invest playing each game, this can vary from less than an hour to more than two hours.
Languages
This allows you to search the criteria related to languages available for our games (Please note that the number of games can differ depending on the language chosen).
Actee Glossary
- Free User: Anyone who is interested in using the website and acquiring a Free Subscription.
- Free Subscription: With this, the user is able to create sessions and build games. But those games and sessions only can be used by purchasing at least a Try it Out Package.
- SuperUser: Once you have created a Free Subscription, your user will be upgraded to be a subscription owner for as long as you remain on your platform. You also can add more Super Users to the same subscription.
- Subscription owner: Is the Super User responsible for the account and who is able to give rights to other super users to add, change or delete.
- Navigating subscriptions: You can be attached to several subscriptions at a time.
- Free games: As the owner or a Super User on a free subscription, you will have access to a range of free games that can be played from the folder called ‘tools’ located on the dashboard.
- Session: Think of a session as a scheduled meeting that contains all the tools and games you want to present to your participants.
- Join a session: This button will appear on several pages on the platform when you are logged in. Use this button to join new sessions or to find your way back to the one you previously joined.
- Certification: We offer you the option to be certified in or system, which means you will be able to use Actee properly since you will be trained by facilitators who know the games and tools very well.
- Facilitation tools: On the Dashboard, you will find this option that gives you access to many options and the administration of your content.
- Tools: This folder, located on the Actee Dashboard, is where you will find all the games and tools, we have available. Some will be locked on a free subscription while others will be free to use.
- Session Creator: This folder is in the Facilitation tools folder. This is where you create sessions and later invite participants to join.
- Session List: This is where the sessions you have created are stored. In this folder, you can edit your sessions and find an overview of what options participants have selected.
- Toolbox: This is where we store files that are not directly attached to the games themselves. Here you will be able to find scripts for facilitation and theoretical insights.
- Editing session: You can always go back to one of your sessions and edit the contents if your participants would like to try a different game or tool.
- Guest user: A user that is not obliged to register as a new user in order to attend a session and play the games there. Be aware as a certified facilitator, the user won't be shown in your statistics properly.
- Reset groups: When participants join your session, the system will remember how far they have come in the game and there is no possibility of changing your choices throughout the game. However, the facilitator can reset the game for either all participants – or for a specific group.
- Host View: This is your virtual game board where you can see all the groups attached to your session in a collected overview. This is your primary tool, alongside the facilitator’s guide when it comes to facilitating Actee sessions. You will be able to the scores of each group, how far they have come and which specific options they have picked during the game.
- Facilitation Guide: These guides are provided with most of the generic Actee games. They provide insights into what theoretical framework the selected game is based on and insights into how the game will react to each possible choice. You will also find tips for questions that can be asked to your participants to further the discussion of the topics they are facing. Each chapter will have an introduction and a set of questions that you can decide to use – or skip if you prefer to come up with your own questions.
- Game Builder: This tool can be used to customize games and exercises to suit the needs of your clients. You will find a detailed description and a guide on how to use it in the FAQ section.
- Stakeholder: These are the fictional profiles we have created based on the 6 styles of leadership from Goleman and will be the protagonists of the simulations (Everyone has their own personality and type of reaction to the situations). This is different from the participants in the sessions.
- Resistance: Is the force created by the decisions the stakeholders make in counterpoint to the flow of a change, new actions or new implementations inside the game.
- Theory: This is the basis of our games and is essential to handle every topic in the way is needed. Every game has a theory attached or more, from where the game will consist.
- Chapter: Our games are developed in sections called chapters where the participants will be able to take decisions towards solutions depending on several factors as the stakeholder reaction or options presented by the game.
- White label: This is an option you will find interesting in terms of changing the layout of your Actee subscription where you can put your logo and colors of your brand.
We hope this helps you to understand a bit more about the Actee universe!
Please let us know if you have any other questions in mind!
Write us at info@actee.com or call us at +4570707505.
How to add a superuser
This is a normal situation when you want to add an additional superuser to your account for facilitation or administrative purposes.
Here are the instructions on how to do it:
- Go to your Dashboard.
- Go to the Admin.
- Click on User Admin.
- Here check for Invite users to become superusers on your Hub / Free Subscription and add the email you want.
- Push Send and refresh the page.
Engage with game sessions and be upskilled to run sessions
Great for consultants – business – and universities – all sizes
You think the game session you have been part of has been fun and the learning outcome is high. Now you would like to add games and online engagement tools to your learning projects. It can be online and in class. Your idea is to create learning sessions and you might want to include a small game before you meet and then you want to play one of the bigger games in your facilitated session.
You upgrade to an engagement subscription
You upgrade your subscription to your graphic design.
You create your sessions when you need them. (more info here)
Cost example: (range 3.300€ - 4.300€)
Subscription starts at 3.300€ and gives you 10 sessions and 100 players over the next 12 months. (more info here)
Certification 2 people 1000€
Total cost: 4.300€
Optional – consider one or 2 people certified internally to run the game sessions, but also to be able to extract data for your strategic learning and development decisions.
To be upskilled and displayed as a certified partner. (more info here)
Consider this:
Can be played in all game modes. (more info here)
If you want to be displayed as a facilitator, consider a certification.
If you want to display your designed games to the world you simply publish your games on Actee.
Data and sessions are open for as long as you have your subscription running.
If you want to create your own games, you need a pro subscription with 30 sessions and 300 players. (more info here)
How to obtain your certification diploma
Have you finished your certification process? If you have done this please follow the steps to get your diploma.
1. From Your Dashboard go to Admin (with your name below).
2. Select Profile.
3. Go to the Are you Certified option and click there.
4. Fill out the form and update it.
5. After that we will review your application and approve it.
6. Finally you will receive the Diploma in the email you have registered for previously.
If you have further questions do not hesitate in contacting us.
How does the crown work in Team Challenge mode
The crown inside the Actee games has an important role.
As you can see in the picture, the person with the crown has control within the implementation of the choice inside the games (only when playing in Team challenge mode). What does it mean?
The game has several options in each chapter where the participants need to take action and decide which one is more suitable with their thoughts and behaviors.
- Once a participant has decided the choice be used.
- That option goes to a pool of options (the amount depends on the number of participants in the specific group).
- Then the whole team needs to discuss whether could be the option that will give them the expected result.
- Finally the participant who has the crown will implement the option the whole team has agreed to apply.
The Team Challenge mode is made to increase participation and team decision-making.
Note: The players can change the crown among them with no restrictions. This is a very easy step, just go to the icon with the group of people. click there and just chose an option.
If you have further questions do not hesitate in contacting us.
The Actee Game Builder Process
Building a game can be a task you like to have someone from outside your company to work on for several reasons (no time, don’t want to, don’t have the competencies, and many, many more reasons).
Due to this request, We want our Partners to be able to deliver the game design service and offer master classes to be upskilled to be able to build games.
To ease the process Actee can offer a full-featured service building games for our clients. This service means that a client would only have one point of entry and Actee would secure the process to assure that deliveries are met.
Actee offers games in 2 types of sizes and processes:
- Actee Small Game Development (10.495€)
- Actee Large Game Development (15.995€)
The overview:
- Actee Small Game Development (10.495€)
Time: TBD
Length: 10 min – 1 ½ hour (without facilitation)
Between 1-3 chapters
1-10 options pr. Chapter
1-4 stakeholders
Theories selected by Actee
All gameboards can be used (Cycle, Barometer, Bubbles, Cards, Quiz)
All Pre-existing or non-pre-existing games can be decided on
- Actee Large Game Development (15.995€)
Time: TBD
Length: 1 ½ hour – 4 hours
Between 4-10 chapters
11-24 options pr. Chapter
5-16 stakeholders
Option of adding your own theory or using existing Actee theories
All gameboards can be used (Cycle, Barometer, Bubbles, Cards, Quiz)
All pre-existing or non-pre-existing games can be decided on
The process will always include a partner from our side who will design and develop the game. You are more than welcome to make an agreement directly with one of our partners or upskill internally to design a game. There are no barriers or requirements from our side on who or how a game has to be built. The process is entirely up to you.
Here are some resource links:
The game-building resource videos and guides to building games yourself can be found here.
The partners can be found here.
If your wishes go beyond our offer we can suggest a partner from our partner page to help you.
Nice to know:
Involvement from Actee:
- A Project manager.
- Your prime contact.
- A game designer.
Involvement from your side:
A key-person.
Potentially interview persons.
Potentially people responsible for the use of the game.
The game builder process:
- Contract agreement (prices, payment split, etc.)
- Start-up meeting between Actee and client.
- Inform designer (partner) about roles and responsibilities. Who oversees what?
- Progress plan
- Locate game need (purpose)
- Conduct interviews with the client – what are their needs (big game)?
- Initial draft – key game elements.
- Define stakeholders and storyline
- Design the game
- Test and correct
- Launch
- Meeting with the client, designer, and Actee – Actee bridge client and partner
- Process start-date and finish date
- Weekly process meetings – decide on a number of meetings?
Actee responsibilities:
- Set up meetings with a partner, to introduce client and product purchase
- Support the partner's tasks – technical + questions
- Participate in meetings with the client if needed
- Process plan start and the deadline for the game.
Designer/partner responsibilities (minimum 15 hours):
- Set up meetings with client
- Initial interview with the project leader(client)
- Customized content development (storyline or narrative, intro texts, stakeholders, chapters, results, feedbacks, videos, audio, and pictures)
- Game movements
- Decide theory/theories
- Translations
- Testing the game
- Corrections
- Upload
Your responsibilities
- Contact Internal interview people.
- Clarification of friction, a game story, scene, and people you meet in the game.
- Testing game.
- Approving draft and final game.
- Designing the learning process where the game will be used.
- Facilitation guide if the game is facilitated.
Definition of a small game – price (10.495€)
Time: TBD
Length: 10 min – 1 ½ hour (without facilitation)
Between 1-3 chapters
1-10 options pr. Chapter
1-4 stakeholders
Theories selected by Actee
All gameboards can be used (Cycle, Barometer, Bubbles, Cards, Quiz)
All Pre-existing or non-pre-existing games can be decided on
Access to Actee domains
When you are working in a company you need to know this. The organization uses a VPN system in order to have the information in one place and with high-security standards.
In terms of VPN usage:
Make sure to allow domains (*).actee.com(*) in the VPN connection setup (could also be called approved/prioritized domains). Your IT department will most likely need to do this for you.
If a full list of sub-domains is needed in your VPN setup, then Actee can help with that. Reach out to info@actee.com
How do I print my statistics?
When finishing the game, you would like to see your results in terms of statistics and decisions made in the game. As guest user you are not able to do so. Therefore if you are a guest user you will see the pop up as appears in the image above. There you have two options, register as user or login to your existing account if you have one.
Challenges when facilitating
Here you will find some tips and tricks for when you have small challenges in your facilitation.
Login issues/error
Try the following solution, one by one:
- Clear cookies and login again.
- Try a different username (guest name).
- Ensure the participant is using the right Session ID.
Session Id not showing
Try this:
- Add the session id in words – manually.
- Normally this happens when the person is using a VPN connection that has restricted permission on several sites (here how to solve a VPN).
- Try with a different browser provider.
- If none of the above is solving the issue, try to clear the cookies.
The platform kicks out the participants: When this happens, it can be caused by the internet connection, so it is a matter of logging into the system again, with the same user or guest name (this needs to be the same exact name when using the guest option).
Data module is not showing: Sometimes this could take time.
- Be patient and wait until it comes.
- If the system keeps loading, log off and log in again.
- Make sure the module is played till the end, and click on Go to Data after finishing a game.
The system keeps loading: This could be due to two reasons, explained below.
- Internet connection: A poor connectivity can lead to not being able to connect to the session and play. The participant needs to ensure that they have a good connection in order to play and to have communication software open at the same time.
- Performance: Normally related to the device. The participant can revise their computer and clear the cookies which help increase connectivity.
If any of these issues cannot be solved by these guidelines, then please contact us on any of our channels and we will work hard on solving your problems.
10 Typical questions about our GDPR
1. Question: Can employees residing in other countries from affiliated companies, such as parent companies, subsidiaries, joint ventures, etc., attain access to data in an unencrypted format?
Answer: Only the development team residing in India has access other than Actee ApS employees. This development team is under NDA and SCC contracts.
2. Question: In which country is the physical data storage located?
Answer: The Netherlands at a Microsoft Azure data center.
3. Question: Is the data storage mirrored between data centers across multiple countries? And if so, which countries?
Answer: No.
4. Question: Is data on storage and transit encrypted? (TLS?, AES?)
Answer: Yes, TLS encryption.
5. Question: Who has access to the decryption keys? Be specific if e.g. Amazon, Microsoft or Google has access to the keys and do you use e.g. “Bring your own key”, HSM or KSM.
Answer: No one but Microsoft have access to decryption keys. We utilize the default “Service Encryption” as we are cloud-based. For further reference here on how Microsoft handles this for cloud services, see here.
6. Question: Is data being decrypted during backup?
Answer: No, Backups remain secure (encrypted).
7. Question: Is the backup or part of it situated in another country? And if so, in which country is the physical backup storage located?
Answer: No, backups are in the same availability zone (European Union, if not specifically another data center in The Netherlands).
8. Question: For how long are backups retained until deletion?
Answer: 3 months.
9. Question: Can support teams outside EU access personal data e.g. some companies have “follow-the-sun-support” where e.g. Australia takes care of support when it’s night in EU?
Answer: This is partly applicable to our development team in India, though it is very limited customer-facing support they do. We don’t have a 3rd party team dedicated to this kind of support.
10. Question: Is the ownership of all companies that can access personal data, registered in EU?
Answer: Yes. Only Danish (holding) companies own Actee ApS. But of these, only founder and CEO Leif Sørensen (Kaos Holding) have access to data.
If you have further questions about these topics you can see our GDPR section here.
Copyrights when building games
As the game builder and owner of your game, you need to have all the necessary rights to the content you upload to your games.
The content you use such as, pictures, text, videos, audio files, or alike cannot infringe on copyright or other third-party copyrights.
As you probably already know links to YouTube can be used but these might be removed or changed by the original creators on YouTube. This will change your game.
Can someone change my game, Can I change a game?
You (anyone) can make a copy of any game on Actee from the public section.
Only the superuser on your subscription will be able to copy your private games. And only invited players will be able to play your private games.
What happens to my game if someone makes a copy?
Nothing!
If someone creates a game using your game as the fundament, it will not influence previous versions of games.
The original game developer and versions will be displayed under the game builder / various setting page (see picture).
Who owns the subscription and who are the Super Users?
To see who owns the subscription and who are the other super users:
Go to Admin and click on "User Admin".
When you scroll down, you can see the subscription owner and the super users.
Here you can also invite someone to become a super user.
How can I limit the seats in my session?
When you create a session, the session creator will show you the available seats left for that session.
It will show you all the available seats you have left on your subscription.
When you want to have a limit on the number of seats in your session, you can simply change this amount.
Go to the session creator, and choose a session ID, change the date if needed (How to create a session).
Before you click Create Session, you can edit the number of seats by clicking on the Seats Available.
Be aware that you can not change this afterward and you can not have more participants joining your session, than the amount you made available.
How can I see user statistics?
How do I use host view in a lower resolution?
We have made sure that the host view is usable on different screen resolutions.
So even with a lower screen resolution, you will have the full Actee experience!
On resolutions below 1366, the buttons of the host view will be above the gameboard (while higher resolutions will have them next to the gameboard).
When you scroll down, you will find the groups and their separate gameboards.
To view the group score and change its color, you can click on edit groups.
To view the progress on the chapters, you can open this by clicking on chapters.
If you are still experiencing that you can't see the whole gameboard, you can use Ctrl & scroll to zoom in and out if you are using any window browser.
How can I make sure Superusers only see their own sessions?
You can now choose if Super users can see each other's sessions.
We made it so that the subscription owner can now choose to limit superusers to only being able to see their own sessions.
They can find this option by going to the Admin section of the platform and then going to User Admin.
Here you find the option to toggle it on or off
You can still connect a superuser to another session by adding them as a consultant to that specific session.
You can see here how to do that.
How to add a Superuser as a consultant to a session?
To add a superuser as a consultant to your session, you will have to go to the session creator.
Here you click on players, choose Add User and fill in the email address of the consultant.
Now the superuser is added as a user, you can change them to a consultant by clicking on the little pen under Actions after this you select Done.
Now, this Superuser is ready to help you facilitate the session.
Be aware that adding a consultant to a session will take up a seat from your subscription.
How to update your partner card
We need to ensure that you, as a consultant, have an updated partner card on the Actee homepage, so that new customers wanting to use Actee through a consultancy, are able to locate you easily.
Here is how you can update your partner card:
Click on your name in the bottom left corner to open up your user profile.
Then make sure that you switch from subscriptions to profile, now you can click on Are you certified.
At the pop-up, you will click on Apply Now (or if you have already applied, you can click Edit)
In the next window, you can fill out the form with the information that you want to be shown on our website.
Make sure to toggle "Want to be shown on our website under "Contact" -> "Certified Consultants" ?" before you save.
On your website, you must create a page where you include information about your work with Actee, our logo, and a link to Actee.
This will provide easy access for a potential new user, to a consultancy already utilizing the Actee tools.
How to add your company information to the Actee homepage.
Here is how you add your company to the Actee homepage:
Go to Admin on the bottom left of the dashboard and open White Label Admin.
At Description of your company, you can write the description that you want to be shown on the Actee homepage.
Make sure to toggle on "Be shown on our website under Partners?" and Save Changes to add your company to our homepage.
If your text box disapears in the game builder.
If you are experiencing some issues with the text boxes diapering in the game builder,
you can resolve this by making a hard refresh (Ctrl + F5 Edge or Ctrl + shift + R in Chrome).
How do I change the group colors?
You have the possibility to change the colors of the group/players.
As soon as the participants log in, the groups/players will show on your hostview.
The system will choose a random color for each group, but you have the possibility to change this.
On the right side of the gameboard, you will see the names in a colored circle.
When you click on the circle, a drop-down will show with all available colors, simply click on the color you want to change it to.
On resolutions below 1366, the buttons of the host view will be above the gameboard.
To change the group colors when having a lower screen resolution, you click on edit groups and click on the colored circle.
How do I become a certified Actee Game Builder?
The Game Builder course
If you would like to become a certified Actee Game Builder, you should participate in our online Game Builder course.
After this course, you will be ready to present players with your own customized learning journey!
Participants in this course will get:
- An introduction to all of the main aspects of the Game Builder tool
- Practice in coming up with and producing game narratives
- Knowledge of how to customize any existing Actee game - or create one from scratch!
- In-depth knowledge of how Actee games work - which can help you understand baseline games better
- Tips and tricks on how to integrate new theories into games
- Insights into how machine learning tools can help you create input for your game texts
- A diploma once you have completed the course
This course will help you get started building your very own customized Actee games based on a broad range of templates!
Click here to read more and sign up for the course.
Click here if you want to know more about the game builder tool.
Can I limit a superuser's access to the session creator?
We made it possible for Subscription Owners to choose which superusers should have access to the session creator.
When you add a superuser to your subscription, you give them access to create and edit sessions and to see the hostview of the sessions on your environment.
If you want certain superusers to help with facilitating but not being able to create their own sessions you can do this by toggling off the Licenses Access for this Superuser in the User Admin.
When this Superuser tries to edit or create a session, they will get the following message:
"You don't have permission to create, edit or update a session. Please contact your hub owner to give permission for session creation and Updating."
They will still be able to see the hostview.
If you want to limit superusers to see each other's sessions click here.
How to set up SSO for actee.com
Steps to take in order to setup SSO
Step 1
After entering your Azur Directory, navigate to 'Enterprise applications' and create a new application
Step 2
Please enter a unique name for the application and begin the configuration process.
Choose single sign on
Please fill out the ID and Url as shown (JTI= Just to identify).
ID = JTI_SSO_Prod
Reply URL = (YourDomaine).actee.com
Step 3
Copy this information and send to info@actee.com
Step 4
Add users and test.
Usually, it takes 5 minutes before you can test the APP
Congratulations on completing the setup of SSO!
Actee will be contacting you within a few days to test the SSO together with your team.